Different ways to order Award Ticket:
Redemption for yourself and your family members (only members registered in your family pooling account):
Login using your membership number and the password on our home Page.
  • To avail your redemption benefit select the Redeem option after the login and proceed.
  • While you book your flight, your personal information will be auto filled as per your profile.You can change this information only for issuing a ticket for a registered family member.
  • Validate the contact details and confirm the information are as per the passport
  • Your miles will be deducted based on your itinerary from the account after successful payment of the tax amount.
  • Contact us on 171 (Kuwait) or +965 24345555 Ext. 171 (Outside) .**
  • Contact nearby KAC office. **
Remember you can Buy Miles to get your redemption quicker
Redemption for Nominee (for passengers not in your family pooling):
If you wish to redeem your miles for a nominee your request will be subject to approval from Oasis Club management.
Please note below procedure to issue a redemption ticket
  • You may contact our call center 171 (Kuwait) or +965 24345555 Ext. 171 (Outside)
  • For our members who are outside Kuwait, you may visit the closest Kuwait airways sales office to issue the ticket with the Award request form and the required documents *
*Required documents: Copy of your valid identification document, passport copies for you and nominees and the Award request form dully filled and signed.
*Award Request Form will be requested accordingly.
**Please note that if you wish to issue redemption ticket through contact center or Ku sales offices you will be charged a service fee which is exempted if you are issuing it through online.​​