First Time Travelers (arrival/departure)
Our special service unit will be happy to assist
any first time traveler needing assistance with arrival/departure procedures.
First Class and Business Class Lounges
The special services unit is responsible for all
services in the Dasman and Oasis lounges. The unit also consider suggestions of passenger, thus
ensuring a comfortable journey.
VIP and CIP Travelers
Special service unit staff will receive and
assist those passengers (departing/arriving) in passport control procedures, check in, and send
faxes or cables upon request.
Passengers can request an extra seat which may be
used for the carriage of diplomatic mail, precious metals, musical instruments, currency,
courier baggage etc. The weight of any such materials should not exceed 75kg and the passenger's
free baggage allowance will not be increased. An extra seat fare will be charged.